FREQUENTLY ASKED QUESTIONS
"Thank you for shopping at Apex Mart! We strive to ensure that the product you receive matches the image shown on our website. Our product images are carefully selected to accurately represent the item you'll receive.
While minor variations in color or texture may occur due to factors like lighting or screen resolution, we guarantee that you'll receive the same product as shown in the picture. If for any reason you receive a significantly different product, please contact our customer support team within 24 hours and we'll be happy to assist you with a replacement or refund.
At Apex Mart, we're committed to providing you with an exceptional shopping experience. If you have any questions or concerns, please don't hesitate to reach out!"
"Thank you for shopping at Apex Mart! If you're not completely satisfied with your purchase, we're happy to help with a return.
Returns
- You can return an item within 7 days of receiving your order.
- The item must be in its original condition, with all tags and packaging intact.
- You must provide proof of purchase.
Refunds
- Refunds will be processed within 1-3 business days after receiving the returned item.
- Refunds will be issued in the original form of payment.
- Refunds will include the full amount paid for the item, minus any shipping costs.
Cancellations
- You can cancel your order within 24 hours of placing it.
- Please contact us at admin@appexmart.com to cancel your order.
"Thank you for shopping at Apex Mart! We're proud to offer nationwide shipping across Pakistan. You can ship your order to any location within Pakistan, including:
- All major cities: Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, and more
- Small towns and villages
- Rural areas
- PO boxes (where applicable)
Our shipping network covers all provinces, including:
- Punjab
- Sindh
- Khyber Pakhtunkhwa (KPK)
- Balochistan
- Gilgit-Baltistan
- Azad Jammu and Kashmir
Please note that delivery times may vary depending on your location. Rest assured, we'll get your order to you as quickly as possible. If you have any questions or concerns, feel free to reach out to our customer support team."